Privacy Policy

Berries Unlocked Haygrove Redbank, Little Marcle Road Ledbury Herefordshire HR8 2JL (+44)7837211191

This Privacy Policy sets out how we, Berries Unlocked, store and use information about you when you use or interact with our website,, and where we otherwise obtain or collect information about you. This privacy policy is effective from 18 June 2021.

The types of personal information we collect

We currently collect and process the following information:

  • User identifiers, contacts and characteristics (for example, name and contact details)
  • Emails and messages, this information consists of the emails we send to individuals in the form of opt in/out marketing emails and Berries Unlocked Newsletters.

We at Berries Unlocked do not store any of your personal or financial information. We will not collect anything on site apart from the user's basket, which we pass through to Stripe, our payment provider. When you place a click and collect order via our website, Stripe handles all financial information.

Click the following link to access Stripe's comprehensive Global Privacy Policy: .

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you as a result of you choosing to subscribe to our newsletter and other marketing materials.

Under the General Data Protection Regulation (GDPR), the lawful base we rely on for processing this information is:

Your consent. You are able to remove your consent at any time. You can do this by contacting

How we store your personal information

Our site is hosted on Netlify and mainly static, so there is no data captured or stored.

Click the following link to access Netlify's Privacy Policy:

We use MailChimp in order to share our marketing materials and newsletters with our subscribed customers, and keep your name and email address for three years, or until you unsubscribe to our newsletter. We will then dispose of your information by deleting your personal information from our database.

Your data protection rights

Under data protection law and General Data Protection Regulation (GDPR), you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

Universal Analytics (Google)

We use necessary cookies to make our site work, and analytical cookies which measure how you use our website - this enables us to make improvements to our site, but will only be set if you accept.

These cookies collect information in a way that does not directly identify anyone, including the number of visitors to our site and blog.

Click the following link to read Google's overview of privacy and safeguarding data:

How to complain If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data via the contact details listed below:

Information Commissioner's Office
Wycliffe House
Water Lane
Helpline number: 0303 123 1113
ICO website: